Hotel Linen Industry FAQ

 

Q: 1. What do we mean by "hotel linen"?

A: Hotel linen includes all the textile products that a guest comes into contact with during their stay – bed sheets, duvet covers, pillowcases, towels, bathrobes, and sometimes table linen. These items are designed to combine comfort, durability, and hygiene.

Q: 2. How is hotel linen different from household linen?

A: While the look and feel may be similar, hotel linens are made to perform under heavy use. They must withstand frequent commercial laundering, keep their appearance after many washes, and meet higher standards of consistency and cleanliness.

Q: 3. Which fabrics are commonly used in hotel bed linen?

A: Cotton is the most popular for its softness and breathability. Blended fabrics such as cotton-polyester are also widely used because they are strong, wrinkle-resistant, and cost-effective. Some hotels also choose bamboo or linen for a more natural touch.

Q: 4. How often should hotel linen be renewed?

A: It depends on how busy the property is and how the laundry is managed. As a general guide:
- Bed sheets and pillowcases: around 12–18 months
- Towels: 6–12 months
- Duvet covers: 18–24 months
- Bathrobes: 1–2 years
Many hotels refresh their stock earlier to maintain a premium guest experience.

Q: 5. What do hotels look for when sourcing linens?

A:

  1. Comfort: Soft touch and pleasant texture
  2. Durability: Withstanding high-frequency washing
  3. Easy care: Fast drying and low wrinkle levels
  4. Appearance: Crisp white, clean look that reflects hotel standards
  5. Sustainability: Eco-friendly fabrics and chemical compliance

Q: 6. Why do most hotels still choose white linens?

A: White conveys cleanliness and freshness, it's easy to bleach, and it gives a consistent look across all rooms. Guests also feel reassured when they see bright white linens.

Q: 7. Are eco-friendly options available?

A: Yes. Organic cotton, bamboo fiber, and PFAS-free finishing are increasingly popular. Many hotels now request eco-certifications as part of their purchasing standards.

Q: 8. What industry trends are worth noting?

A:

  1. Growth of mid-market and economy hotels requiring bulk, cost-effective linen solutions
  2. Increased demand for durable fabrics that support reduced housekeeping frequency
  3. Rising importance of eco-friendly and PFAS-free textile finishes
  4. Expansion of linen rental and managed laundry services in global markets

Q: 9. How can hotels make their linens last longer?

A: Proper care is essential:

  1. Follow recommended washing temperatures
  2. Avoid overloading washing machines
  3. Use mild detergents and avoid harsh chemicals
  4. Implement regular inspections and timely replacements

Q: 10. Can hotel linens be customized?

A: Yes. Hotels can choose from customized sizes, embroidery with logos, special weaving patterns (like jacquard or satin stripes etc.), and packaging solutions that match their brand identity.